Zimbra Webmail
Zimbra is an on-line webmail client which is sophisticated, robust and user friendly.
The Zimbra suite includes Mail, Calendar, Tasks, and Address Books and will replace Horde webmail.
Zimbra uses the Kerberos or Ann Arbor password. If you do not know your Kerberos password, but you do know your Dearborn password, you can reset your Kerberos password by going to http://directory.umd.umich.edu.Click on My Acccount, authenticate, click My Account again, then Password. Follow the instructions and rules for creating passwords.
If you do not know your Dearborn password, you will have to visit one of the many password reset terminals across campus. It is recommended that you set your Dearborn and Kerberos password to be the same thing in order to avoid confusion.
Comprehensive documentation can be found by clicking here - or by Clicking the Help button in the upper right-hand corner of Zimbra once you login.
Zimbra Login
1. Go to zmail.umd.umich.edu
2. Type in your UM-Dearborn uniqname.
3. Type in your Kerberos password.
4. Click Enter or Click the Log In button
Navigating Zimbra Webmail
When you log into the Zimbra Web Client, you see a full screen view similar to the one shown below.
The Zimbra Web Client page includes the following areas:
1. Search Bar, User Name and Quota Display. The Search, Advanced Search, the user name under which you logged in and your mailbox quota are displayed in this area.
2. Application Tabs. The applications that you can access are listed in the tabs at the top. On the right is Help and Log Off.
3. Toolbar. Shows actions available for the application you are currently using. In this example, the Mail application toolbar is displayed.
4. Overview Pane. Displays your Folders, including the system folders Inbox, Sent, Drafts, Junk, and Trash, as well as any custom folders you may have created, Searches you may have saved, and Tags you created, Zimlet links that may have been created to integrate with third-party applications from within your mailbox. When you are in the Calendar application, the Overview pane displays your calendar list and Zimlets.
5. A mini-calendar can be displayed below the Overview pane. Displaying the mini-calendar is optional and can be enabled in Preferences, Calendar tab.
6. Content Pane. The content of this area changes depending on what application is in use. In the Inbox view, it displays all messages or conversations in your Inbox.
7. Message display pane.
Navigating the Message List Pane
Each message has a separate line that displays the following columns of information:
· Flag indicator. Did the sender flag this message?
· Priority indicator. Did the sender mark this message as high priority?
· Tags. Did the message get marked by a Tag you defined?
· Status. Open or closed envelopes indicate whether a message has been read. Bold text also indicates that a message has not been read.
· From. Name or email address of the sender.
· Attachment indicator. A paper clip indicates that a message has an attachment.
· Subject. Brief description of the email message. If Snippets is enabled in your account, the first line of an email message is displayed.
· Folder. Shows the name of the folder where the message is located. For conversations, no folder name is displayed because messages can span multiple folders.
· Size. Size of the message or number of messages in the conversation.
· Received. Date or time the message was received.
Customizing Your Views
You can customize your account view by changing the background color displayed when you log on to your account, and organizing the Content pane in your mailbox view, calendar view, and task view to display information in the order you would like.
Changing background color
You may have the option to change the background color of your mailbox from the Preferences, General Tab. In the Login Options section, the Theme field lists the themes you can select.
Changing Mail view
By default your mailbox opens in the Inbox view. You can customize this view in any of the following ways:
Change the folder that is viewed when you first log on. The default is the Inbox view, which shows all mail in your Inbox. You can select any mail folder to be the initial view when you log on, your may want to select a specific search criteria, such as unread messages. In this case, only your unread messages would be displayed when you log on.
Select columns to display in the Content pane. You may not want to see all the possible options, when you look at your mail. Right-click on the column header to display a menu of the column headings. To remove a column from your Content pane view, click on the column name. This is a toggle, so to add the column back, click on the heading name again.
Changing Calendar view
You can change which view is displayed when Calendar is opened, Day, Work Week, 7-Day Week, Month, or Schedule, and you can select which day of the week you want your calendar week to start with. See Calendar_Views.
Changing Task view
You can select the columns to display in the Content pane when you view your Tasks. Right-click on the Tasks column header to display a menu of the column headings. To remove a column from the Content pane view, click on the column. This is a toggle, so to add the column back, click on the heading name again.
Junk Mail
Junk mail in Zimbra works that same as it does in Thunderbird and Horde. When you receive an advertisement you simply Click the Junk mail icon to mark it as junk. It will be moved immediately to the junk folder. However, since Zimbra is web based, it takes longer to teach Zimbra what junk mail is, so please be patient.
Importing/Exporting Calendars into Zimbra
Open Webmail
1. Click Calendar in the Sidebar Menu
2. Select Import/Export in main menu
3. Make sure you are in the Export portion of the screen.
4. Select iCalendar in the drop-down box.
5. Select your own calendar in the list.
6. Select All Events
7. Select Export
8. When the screen appears, Select Save File
9. Click OK and the file will be downloaded to your Desktop.
10. Open Zimbra
11. Select Preferences
12. Select Import/Export
13. Under the Import Section of the Screen, Select the Calendar toggle button.
14. Click the Browse button and search for the file that you saved.
15. Click the Import button in right-hand corner of the screen. Your calendar data should not be imported into Zimbra.
Exporting/Importing Thunderbird Contacts to Zimbra
1. Open Thunderbird.
2. Click Tools in the Main Menu
3. Select Address Book
4. The Address Book box will appear.
5. Select on your Personal Address Book
6. Click Tools in the Main Menu
7. Select Export
8. The Export Box will appears.
9. Select your Desktop to save the file to.
10. Type the name of the file.
11. Select comma Separated
12. Click Save
13. The file will now be saved to your Desktop.
14. Open Zimbra
15. Click Preferences in the Application Menu
16. Click Import/Export in the toolbar.
17. Click "Contacts"
18. Select Thunderbird Contacts from the drop-down menu.
19. Browse for your Thunderbird comma Separated file on your desktop.
20. Click the Browse button next to Destination.
21. Select Email Contacts from the drop-down box.
22. Click OK.
23. Click the Import Button at the bottom right-and side of the Import Screen.
24. Your contacts will now be located in your email contacts list.
Creating an HTML Signature with UMD Logo
1. Find the um-d.gif logo – we can have it available for uses on the website.
2. Copy the gif into your personal shared drive H: under public>HTML the URL becomes www.umd.umich.edu/~uniqname/um-d.gif
3. Open Zimbra
4. Click Preferences in the Main Application Menu
5. Click Signature in the Preferences Toolbar
6. The Signature screen will appear.
7. Click Edit to add a signature.
8. The Signature area will open:
a. Type in the Signature Name
b. Type in the information you wish to appear in the signature.
c. Click on the Insert Image Icon
9. A screen will appear asking for the URL of the image you wish to insert.
a. Type in the URL
b. Click Add
10. The Image will appear below the signature.
11. To resize the image, Click on the image and use the corner guides to resize in order to maintain the integrity of the image.
12. Click the Save button in the Toolbar to save the signature.
13. To set the preference so that the signature automatically appears each time you wish to create an email:
a. Click Preference in the main applications menu.
b. Select Accounts in the Preferences Toolbar.
c. If you have more than one account, select the account where you wish the signature to appear.
14. Scroll to Account Settings where you wish the signature to be added.
15. Using the drop-down box, select the appropriate signature for this account.
16. Click Save in the Toolbar to save your settings.
Calendar
The Zimbra Calendar lets you track and schedule your appointments, meetings, and events.
Calendar includes the following features:
Create different personal calendars - When you make several different types of personal calendars you can also make them different colors. By checking the boxes next to each calendar in the menu all the colors appear on the calendar at once, even those calendars that others are sharing with you. The pink items that are transparent are tentative items.
Create appointments and schedule meetings and mark them as private or public. If you mark an item as private it will only show that time is blocked on your calendar even for those people that you share your calendar with.
- Create all-day events - All day events can be used to keep the office organized when other individuals will be out of the office all day and you don't have access to their calendar.
Use the QuickAdd dialog to quickly create an appointment
Display your free/busy status
View other peoples free/busy schedules to facilitate group scheduling
View your calendars by various views, including day, 5-day work week, 7-day week, and month
Quickly view your calendar schedule for the day from email messages or from the mini-calendar
Accept/Tentative/Reject an invitation with one click
Delegate manager access to your calendars
Share your calendars with others
Print your calendars
To open the Calendar view, select the Calendar tab. The Work Week view is the default and is displayed when Calendar is opened the first time.
You can change which view is displayed when Calendar is opened from the Preferences > Calendar tab.
You can change your view from the Calendar toolbar, to see activities for a day, work week, full week, or month. Changing the Calendar view from the toolbar only changes the view for that session.
Contact Group Creation to Make Scheduling Meetings Easier
In order to make it easier to set-up meetings for various groups of faculty or staff in your department or across campus, you can create contact groups in your Address book that can be used when scheduling appointments or meetings. Having the contact group created will allow you to search on the contact group and pull up all the names associated with it quickly, instead of having to type in each individual name each time you wish to schedule something on the calendar.
To create a contact group:
1. Click on the Address Book tab in the menu of Zimbra.
2. Click New and Select New Contact Group
3. When the New Contract Group screen appears, give the group a name.
4. Type the names of each person you wish to include in the group in the Search field.
6. Click Search
7. As the names appear, select the name and Click the Add Button at the bottom of the screen.
8. Continue to search on each individual name and add it to the list on the right.
7. Once you have all the names on the list, Click Save.
Printing in Zimbra
When printing emails, calendars, etc. always use the print icon in the Zimbra toolbar. If you use the print icon in your web browser nothing will print the way you expect it to.
Advanced Searches
The Advanced search features opens separate mini-panes to perform different types of searches. You can open multiple instances of each mini-pane. You might want to do this if you are doing AND type searches.
Advanced search allows you to search by the following criteria:
Attachment. No Attachment, Any Attachment, or Specific Attachment. If you select specific attachment, a list of attachment types is displayed.
- Basic. Uses header information such as From, To, Subject, and Content of the email body.
Date. Search for messages received after, on, or before a selected date. Open two Date panes to search between dates.
Domain. Search for messages where the address headers (From/To/Cc) contain addresses from certain domains. The domains are pre-defined with check boxes.
Folder. Limit search to selected folders only.
Size. Search for messages that are larger or smaller than a specified size (bytes, KB, or MB).
- Status. Search for messages or contacts that are flagged or unflagged. Search for messages that are read, unread, forwarded, or replied to.
- Tag. Search for messages or contacts that have a specific tag or a specified set of tags.
- Time. Search for messages that arrived within a time-frame, such as the last hour, this week, last month, etc.
Tags
Tags are your personal classification system for mail messages, contacts, tasks, and appointments. Using tags is an aid to finding those items. For example, you might have one tag for Immediate Turnaround and another for Medium Priority. The mail messages that are tagged can be in different folders. You can search for a tag and all messages with that tag are displayed, no matter which folder they are in.
- You can create as many tags as you want.
- You can apply multiple tags to the same mail message and contacts.
Creating new tag definitions
You can access the New Tag feature in any of the following ways:
- In Calendar, click the down arrow next to Tag and choose New Tag.
- Select Tag from the Toolbar.
- Right-click on Tags or a tag in the Overview pane and select New Tag.
When the New Tag dialog appears. Enter a name and click OK. Tag names can have any character except the following
: (colon)
/ (forward slash)
" (double quotes)
The new tag is listed under Tags in the Overview pane and can be applied to any mail messages or contacts.
Attaching a Tag
To attach a tag to a message:
1. Right click on the message.
2. Select Tag Message
3. Either select one of the tags you have already created, or create a New Tag.
4.The Tag will be added to your email.
Removing a Tag
1. Right click on the message that is already tagged.
2. Select Tag Messages.
- 3. Select Remove Tag.
How to Find Tagged Messages
1. Click on the Tag you are looking for in the Menu pane.
2. All of the messages with the that tag you will appear in the messages list.
Creating a Shortcut for Tag(s)
If you use a lot of tags on a regular basis, you may wish to use key stroke shortcuts to apply the tags to your messages. To create key stroke shortcuts for tags:
1. Click Preferences in the Main Toolbar.
2. Click Shortcuts in the Preferences Toolbar.
3. Click Tag Shortcuts.
4. Click Add Shortcut.
5. Click Browse.
6. When the list of tags appears, select the Tag to which you wish to apply the shortcut.
7. Click OK.
8. Type in the number you wish to assign to the tag in the shortcut field.
9. Click Save.
10. To assign a tag to an email using the key shortcut, Click on the email.
11. Type T(assigned number) and the Tag will appear on the email.
12. If you wish to see all the emails with a particular Tag, Type Y(assigned number) and the list will appear.
Tasks
The Tasks feature lets you create to-do lists and manage tasks through to completion. You can add tasks to the default Tasks list, and you can create other task lists to organize your to-do lists by more specific activities, such as by work or personal projects.
For simple task all you may need to do is create a task from the Content pane. If a task needs to be managed, you can add more details, define a start and due date, set the priority to the task - high, normal, or low, and keep track of the progress and percentage complete.
In the screen shot that follows, three task lists have been created. The tasks listed in the Content pane show the status, percentage of the work completed, and the date the task should be finished.
Wireless - On Campus Wireless Users
In order to access UM-Dearborn's wireless system, all users must open a web browser that asks you for your Dearborn uniqname and Dearborn password. Once you have logged into the system, you can access Zimbra by typing https://zmail.umd.umich.edu in the URL field. Zimbra uses the Deaerborn uniqname and Kerberos password.
NOTE: If your laptop goes to sleep during your Zimbra session, you will have to close the current session and open a new session. If you run into a problem, simply close down the browser completely and then reopen it.
Zimbra Assistant
Zimbra Assistant is an advanced user feature that provides a quick way to interact with Web Client using the keyboard to do the following tasks:
Create new appointments
Go to a specific date in your calendar
Create new contacts
Send a new mail message without changing the application you are currently using
You can open Zimbra Assistant from any view except the Preferences tab. The keyboard shortcut to open Zimbra Assistant is ` (back quote). This key can be found below the Escape (Esc) key.
The Zimbra Assistant dialog offers detailed help. Below are the general steps for using Zimbra Assistant.
From within the Zimbra Web Client, use the shortcut key (either the back quote or shift tilde). The Zimbra Assistant dialog displays.
Enter one of the following commands
To create an appointment, type appointment. You can then enter a subject in quotes, the time, a date and day of week, and any notes for the appointment. Click OK. Note: If you want more advanced appointment features, click More details to go to the Calendar Appointment page.
To go to a specific date in your calendar, type calendar and the date, or the day of the week. Click OK. Note: After the date you can enter the Calendar view you prefer, day, work week, week, or month. The Calendar opens in that view.
To create a new contact, type contact and enter the contact name, email address, etc. Click OK. Note: If you want to open the Contacts detail form, click More Details. On this form you can specify which address book to add the contact name.
To send an email without opening the compose windows, type mail. Enter the subject in quotes; type to:name@address and then type the body of the message. Click OK.
Zimlets
Zimlets are small programs created as a mechanism to integrate third-party information and content with the Zimbra Web Client features. Zimlets let you interact with different content types in your email messages.
Click on the URL in a message to launch a browser window to go to that URL. Hover over the URL to see a preview of the site.
Right-click on a phone number to make a call from your computer softphone, such as Skype or a Cisco VOIP phone.
Right-click on a date within a message to see your calendar and to schedule a meeting without leaving the message.
Right-click on a name, address, or phone number to update your address book.
Other Zimlets may be available from the Overview pane.
Note: If you do not see Zimlets listed in your Overview pane, your system administrator has disabled them.
NotifySync Information
NotifySync Factsheet for Blackberry users interested in over-the-air sync
Blackberries and Syncing: The Facts
Traditionally, there have been two methods of syncing Blackberry devices with users' personal data- locally via cable sync and remotely via Blackberry Enterprise Servers (BES) hosted on-site. Cable sync can be time consuming and limiting since you have to be at a computer that has sync capability and remember to do it on regular intervals. BES syncing generally leads to the user paying more to their cellular provider as well as a hefty price tag to the organization running the BES and its connector.
The Compromise
New clients are beginning to emerge that offer full data sync options while on the go while leveraging the current data connection (Blackberry Internet Service or BIS) you have through your cellular carrier. These are generally cheaper as well as give you- the user- more control over what is being synced and when. NotifySync is one of those products. NotifySync is supported for over-the-air sync of E-mail, Contacts, Calendar, and Tasks with the Zimbra Collaborative Suite. The success rate of syncing data over time with NotifySync is consistently more reliable, efficient, and easier than cable sync for the typical Blackberry user.
Why NotifySync
For most people, the native Blackberry E-mail application is more than sufficient for their needs; however, it is only capable of syncing E-mail that is delivered to your Inbox. If you have many folders with message delivery done directly into those folders, you need something with a little more flexibility. NotifySync lets you choose multiple folders to keep in sync with your device. It also gives you automatic, fully customizable time frames for syncing in case battery power is a must or if you only want to be notified as your data changes.
How Can I Get NotifySync?
ITS has already secured a number of licenses for distribution to Blackberry users on campus. However, there is a fee associated with the product which covers upgrades (as sync technologies are rapidly changing) and support. The costs for NotifySync vs. Ann Arbor's BES service, for example:
NotifySync- $100/first year, $25/each year thereafter (billable via departmental short code)
ITCS BES- $65/one-time fee, plus $13.50/month
Contact your local ITS/tech group if interested for installation and license information.


















































