Webmail
New Webmail (upgraded 7-7-08)
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How do I login?
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Try the following in order:
- In case you are using an old bookmark, make sure the address in your browser is https://webmail.umd.umich.edu/login.php (https://webmail.umd.umich.edu is acceptable as well).
- Although it might have worked in the past, login with your UNIQNAME ONLY (NOT E-mail address).
- Try changing/updating your password (even re-entering your current password on the password change system should be sufficient).
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Where is my address book?
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From the sidebar, click Address Book under Options. Under Display Options, click Address Books. Move the books you wish to use from the left box to the right using the arrow between the boxes. Those selections should appear the next time you go into Address Book/My Address Books.
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Where are my calendars/tasks/notes?
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From within each application's view, click on the icon in the upper right (+Calendars/+Task Lists/+Notepads). The drop-down box should have your calendars/task lists/notepads listed with your name. Click the checkbox beside them to view.
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When I click Send, my browser appears to hang instead of sending the message.
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There is an intermittent problem with auto-spell check and certain rebranded versions of Internet Explorer 7. The short term solution is to turn off auto-spellchecking when sending messages. This can be done under Options/Mail/Message Composition/Check spelling before sending a message. You can still perform a manual spell check before sending if you wish; turning off this option just keeps it from getting in the way of sending the message.
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How do I use my address books for E-mail composition and/or calendar invites?
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From the sidebar, click Mail under Options. Under Other Options, click Address Books. Move the books you wish to use from the left box to the right using the arrow between the boxes.
Repeat for Calendar if desired.
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Can I share my address books?
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Yes- from the Address Book view, click on My Address Books. On the far right of the page, there will be an icon that looks like a key. Click this to get a pop-up window to set permissions.
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How do I change calendar/task list/notepad permissions?
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Click on the +Calendars/+Task Lists/+Notepads icon in the upper right of the application's view. Click the Manage Calendars/Task Lists/Notepads link in the drop-down box. On the far right of the page there will be an icon that looks like a key. Click this to get a pop-up window to set permissions.
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Is there an easy way to add holidays to my calendar?
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Yes- from the sidebar, click Calendar under Options. Then click Holidays under Calendars. Select which holidays you would like to add to your calendar and click Save Options.
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Why do I have the option to send a link instead of an attachment?
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If you have a large attachment, you can choose to send a link instead of the actual file in your E-mail. The recipient will receive a link that will allow he/she to download the file from the webserver directly. This is a good option for recipients who may be on slower internet connections (or handheld devices) or have more restrictive attachment size limits on their E-mail systems. Using this option also cuts down on the size of your Sent folder since the actual file does not reside in your mail folders.
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Can I send a bulk mailing out through Webmail?
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Technically, no. There is a limitation in place of 100 recipients per message and 500 total recipients per hour. Any larger mailings should be done through other means.
| HOW TO LOGIN TO WEBMAIL |
| CUSTOMIZING YOUR WEBMAIL |
| CUSTOMIZING YOUR UMD WEB DESKTOP |
| WEBMAIL INBOX |
| VIEWING THE MESSAGES IN YOUR INBOX OR OTHER FOLDERS |
| COMPOSING A NEW MESSAGE |
| ADDRESS BOOKS |
To access Webmail, open a web browser, such as Mozilla, Netscape or Internet Explorer.
- Type http://webmail.umd.umich.edu in the URL field in Mozilla, the Location bar if you are in Netscape, or the Address field if your are using Internet Explorer. Click Enter.
- This login screen will appear. Type in your Uniqname for the Username, and you Dearborn password. Click
.
- The first time you login to Webmail, and once a month thereafter, the maintenance screen will appear. The maintenance operation can help organize your "Sent" folder by moving all sent mail from the previous month into a separate folder labeled "sent-(month)-2005" (the month will change automatically at the beginning of each month). You do not have to perform the maintenance suggested. Please read carefully before you decide.
If you wish to have all the current messages in your Sent folder moved to a new folder, Click A. Perform Maintenance Operations button. If you do not wish to have your Sent messages for the previous month moved to a separate folder Click B. Skip Maintenance button. If you do not wish to see the Mail Maintenance Operations screen, see Customizing UMD Webmail for directions to turn it off.
- The UMD Web Desktop will appear. This page is new to Webmail. It offers a consolidated view of your personal organizing tools, such as Tasks, Calendar, Bookmarks and Notes. You can also display other online information such as weather, news and sports. To customize your UMD Web Desktop see CUSTOMIZING YOUR UMD WEB DESKTOP.
NOTE: If you wish to go directly to your mail each time you login, instead of using the UMD Desktop, follow the instruction for CUSTOMIZING YOUR WEBMAIL.

- To access your mail, click on the Mail icon in the upper left sidebar. Your Inbox will appear. See Webmail_Inbox for a full description. To see all of your folders in the sidebar, click on the plus sign
next to the Mail icon.
Customizing Your UMD Webmail
-Turning off the UMD Web Desktop Screen
-Changing Webmail Colors
-Turning off the Mail Maintenance Operations screen
-Turning off Spell Check
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Turning off the UMD Web Desktop Screen and Changing Webmail Colors:
When you login to Webmail, the UMD Web Desktop is the first thing you see. If you prefer to open with a different screen, you can bypass the UMD Web Desktop. You can change the colors of your Webmail or bypass the UMD Web Desktop by changing your display options.
- Login to Webmail.
- The UM Desktop will appear. Click Options in the toolbar at the top of the screen.

- The Options for UMD Web Desktop screen will appear. Click Display Options.

- The Display Options screen will appear. See the parts of the screen below.

A. If you do not wish to see the UMD Web Desktop when you first open Webmail, you can change this option. Click on the dropdown box to see the list of options. If you wish to see your mail first, click Mail in the dropdown list.
B. If you wish to change the colors of your screen, click on the dropdown box to display the list of colors available. Click the color scheme you wish to use.
When you are done with your selections, Click Save Options. Remember you can change these options whenever you like.
- To return to your inbox or the UMD Web Desktop from the Options Screen, Click the appropriate item in the Sidebar.

Turning off the Mail Maintenance Operations screen
- To turn off the Mail Maintenance Operations screen, Click Login Tasks on the UMD Web Desktop Options screen.

- The Login Tasks screen will appear. Uncheck the boxes to eliminate the Mail Maintenace screen. Click Save Options. Click Return to Options to close this screen, or click on the appropriate item in the Sidebar.

- To turn off Spell Check, Click Options in the Inbox toolbar.

- The Option for Mail screen will appear. Click Message Composition.

- The Message Composition screen will appear. To turn off Spell check, uncheck the box in front of "Check spelling before sending a message?", noted in Red below. Click Save Options as the bottom of the screen.

- To return to the Inbox, Click on Return to Options at the bottom of the screen, or Click Inbox in the Sidebar.
Customizing Your UMD Web Desktop
- The UMD Web Desktop can be customized to provide a layout that best meets your needs. As you can see from the Desktop below the options are varied. You can display your bookmarks, calendar items, news groups and other information you access on a daily basis, which allows you to organize your daily routine from one site.
NOTE: The calendar in Webmail is not connected to the campus Netscape calendar and cannot be synchronized with a PDA.
- In order to see all the applications and Mail folders available in the Sidebar, Click on the "+" sign in front of the menu item e.g.
. Plus signs indicate that there is another list of items under a category. Negative "-" signs indicate that a category is open completely.

- To change your UMD Web Desktop, click the Layout button in the upper right Desktop toolbar.

- The layout screen will appear. Each area of the screen has a Title, so you can see what is currently in a section, and an Edit button that lets you change the options for each section. Click on the Edit button to see what is available for a specific area of the screen.
NOTE: If you wish to arrange the options differently on the screen, you do not have to Edit each block. You can simply use the small arrows within the block to move the whole block up, down, right or left. You can play with this feature until the screen is arranged to your satisfaction. The big arrows expand the size of the block.

- When you click on Edit in the block you wish to change, the block will expand to show the options available.
- Click on the dropdown box under Block Type, circled in red above, to see the options available. Click on the option you wish to use. In this case we are using Calendar: Calendar Summary. Once you decide which option you which to use, Click Save in the lower portion of the screen.

- To add a new option, select an Add Here: block. Click the drop down menu to select the type of information you want displayed. Click Add.
- The block will change to reflect your selection as its Title under Block Type i.e. News: Content Channel. Additional choices are available at the bottom of the block to customize your selection .
- Click the dropdown box under Block Settings, circled in red, to see the options available. In our example, to see the News channels available.
- Type in the other options - in this case Maximum Stories you wish to see at one time, and the number of the story you wish to see first.
- Click
.
- You can change the options and move them around as often as you like.
- Once you are done making changes and have saved your changes, Click UMD Web Desktop in the Sidebar to see how the UMD Web Desktop looks with all the changes.
Webmail Inbox
-Parts of the Screen
-Delete
-Reply
-Forward
-Redirect
-Blacklist
-Whitelist
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- To view your Inbox, click on the Mail Icon in the Sidebar. To view all your folders, Click the plus sign
next to Mail.
- The Inbox will open. You will note that all unread messages are highlighted. See below for the description of the parts of the inbox.

The Inbox Toolbar shows you all of your options.
A. The three icons located here, allow you to Refreshyour screen, Apply filters
, and Search
your messages.
B. Indicates page numberand the number of pages that are in your inbox.
C. Shows you the number of messagesthat appear on this screen and the number of total messages in your inbox.
D. There are blank boxes at the beginning of each message. When you click on the box a check mark will appear. The list located at D. at the top and bottom of the screen indicate what can be done with the messages once they are checked. You can Delete, Blacklist, Whitelist, Forward, or Report as Spam.
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NOTE: When the box has been checked - the message turns yellow.
Delete - removes the message from your Inbox and files it in the Trash folder.
Blacklist - adds the email address to a list of people or spammers that you don't want to see in your inbox. Once an email address is Blacklisted it will automatically be filtered out of the Inbox. To see who is on the Blacklist, click on the Filters folder located at the bottom of the Mail menu item in the Sidebar.
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The Filter Rules screen will appear. Click on Blacklist to see the list of emails that you have Blacklisted.
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The list of Blacklisted email addresses will appear. You can have all the Blacklisted emails deleted immediately, or you can move them to a folder, such as Trash. Click on the option you wish to use. If you wish to remove an email address from the blacklist, highlight the appropriate address and click the Delete button on your keyboard. Once the address is deleted, click SAVE to make the deletion permanent. When you are finished, click Return to Rules List to exit this list.
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Whitelist - If you Blacklisted all messages coming from a particular server, you can still get messages from one person located on that server by adding their email address to the Whitelist.
To add someone to the Whitelist, click on the Filters folder in the Sidebar at the bottom of the Main menu item.
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The Filter Rules screen will appear. Click on Whitelist.
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The Whitelist screen will appear. Type the email address in the white portion of the screen. There should be one email address per line. Click Save, then Click Return to Rules List to close this box.
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Forward - allows you to forward an email without opening it up. Click the blank box next to the message so the system knows which message you wish to forward. Click Forward and the Composition screen will appear. Type the address into the To: field, add your message and Click Send Message.
E. A toolbar appears at the bottom of the Inbox screen, which provides a key for the icons that appear next to your messages and the colors associated with each icon.
Viewing the Messages in your Inbox and Other Folders
- You will note as you move your cursor over your inbox messages that each message will darken, indicating which message you are currently on. In order to access a particular message, place your cursor on the Name of the Sender, or the Subject. The Name or Subject will turn blue indicating it is a link to the message. Click on the Name or the Subject to access the message.

- The message screen will appear.

- All of the options appear in the gray toolbar above and below the message itself.

- Delete - removes the message to the trash folder.
- Reply - Replies to the sender only.
- Forward - Allows you to forward the message to a different individual or group and indicates that it was forwarded from you.
- Redirect - Allows you to redirect the message from you to someone else without changing the heading.
- Blacklist - Allows you to mark messages that you no longer wish to see in your inbox.
- Whitelist - Allows you to mark messages, from a particular server that you have already marked as Blacklisted, to be allow into your inbox.
- Message Source - Shows you all the technical information behind the message.
- Save As - Should not be used. It does not save your attachments.
- Print - Will print the message if the computer is attached to a printer.
- If you do not wish to do anything with the message simply click
button, or the
button in the web
browser toolbar, or the Mail icon in the Sidebar
to return to your Inbox. To view the next message while you are still in the message screen, click the forward arrow
.
- Webmail cannot open attachments directly into the appropriate application the way Mozilla does by clicking on the attachment name. In order to see any attachment, click on the download button to the right of the attachment.

- The formatting screen will appear. Click Open it with the default application (it should indicate the appropriate application). Click OK. The document will open. Once it is open you will have to save it to your machine.
Composing a Message in Webmail
-Parts of the Composition Screen
-Adding Attachments
-Special Characters
-Spell Check
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- Once the inbox is open, you can compose a message by clicking the
button in the Inbox toolbar.

- The Compose screen will open. See the parts of the screen below.

A. "To:" - Type in the name or email address of the person that you wish to send a message to.
B. "Expand Names" -If you are composing a message to a UM-Dearborn faculty, staff or student, the system can search for the email address. Type their name in the To: box, and Click the Expand Names icon. If the address is in the system, it will automatically return the address to the To: field. If the system does not return a name, try using just the last name, or check your spelling. It works the same way for the Cc: and Bcc: fields.
C. "Composition" - Webmail will open your composition screen as a text only document. If you wish to use html, click on Switch to HTML composition. A toolbar will appear at the top of the message screen that allows you to change the font, size of font and color of font as well as Bold, Italics, etc.
D. Once you have added the email address and composed your message, Click Send Message to send your message, Save Draft to place your message in the Draft folder, or Cancel message to return to the Inbox.
- If you need help with a particular field, click the
help button next to the field.
- Attachments can be added to your outgoing message:
A. Click on the Attachment button. The Attachment screen will open below your message.
B. Click on Browse to find the attachment you wish to add.
C. Click on Attach to add the attachment to your email.

- Once the attachment is added, the list of attachments will appear at the top of the screen.

- The attachments will also appear at the bottom of the screen.

A. You can decide whether or not you wish the attachment to be added to your Sent folder along with the message. If you do wish to save the attachment in your Sent folder, click on the drop-down box and Click Yes.
B. If you decide that you do not want to use a particular attachment, click on the box next to Delete?, then Click Update Attachment Information and the attachment will be removed.
NOTE: There is a limit of 2 Mb for attachments. Anything bigger should be done by SFTP - Secure File Transfer Protocol.
- Special Characters - If you wish to add a special character to your email, Click
on the composition screen - The special characters screen will appear. Click on the drop-down boxes to find the character you wish to use. Once it appears in the main window:
- Highlight the character
-Right click on the mouse and select copy.
-Click on the Close Window button on the Special Character screen.
-Click in the message on your composition screen where you want the special character to appear.
-Right click on the mouse and select Paste.

- Spell check is set as a default. Once you have composed your message, click Send and Spell check will automatically begin. (If you wish to turn off Spell Check, see Customizing UMD Webmail.)
- The Spell Checker screen will appear. This screen will tell you the number of errors the system found. You can decide what you want to do with the changes - Change, Change All, Ignore (default),

Address Books in Webmail
-How to add an address to your Address book from the message screen
-How to add an address to your Address Book using the New Contact Screen
-How to see your Address Book and make changes
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All of the UMDearborn email addresses are automatically loaded into Webmail. If you wish to export personal address books from other email clients and then import them into Webmail, please contact the ITS Helpdesk at 313-593-4357.
ADDING A NAME TO YOUR ADDRESS BOOK FROM THE MESSAGE SCREEN :
- You can add an email address to your personal address book by clicking on the Address Book icon on the message screen.

- A message will appear at the top of the screen confirming the addition.

ADDING A NAME TO YOUR ADDRESS BOOK USING THE NEW CONTACT SCREEN:
- In order to see your address books and add a New Contact, Click on Address Book under "Organizing" in the Sidebar.
- The Basic Search screen will appear. Click Add on the toolbar.
- The New Contact screen will appear. When you have added all the pertinent information, Click Save.
- The address will be added to your personal address book.
HOW TO SEE YOUR ADDRESS BOOK AND MAKE CHANGES:
- Click Address Book in the Sidebar.
- The Basic Search screen will appear. Make sure that My Address Book is listed, Click Search. Everyone listed in My Address Book will appear under Search Results.
- The Toolbar allows you to delete an address. Click on the checkbox next to the address so a checkmark appears, then click Delete to remove the address.
- You can Edit the address information by clicking the Edit button icon. The Edit Entry screen will appear. Type in the necessary changes and Click Save at the bottom of the screen.



