Contact Us

ITS Administrative Office

  Phone:       Office     (313)593-5519
                      Fax        (313)593-5065

  Location:    238 Fairlane Center North
                   19000 Hubbard Drive
                   Dearborn, Michigan 48126

  Hours:        Monday-Friday     8:00am - 5:00pm

ITS Units

  Computer Accounts       (313)593-3274        accounts@umd.umich.edu
  Computer Labs               (313)593-5073       
  Help Desk                        (313)593-4357        helpdesk@umd.umich.edu
  Software Licensing        (313)593-4999        software.license@umd.umich.edu
  Training                            (313)593-4188        training@umd.umich.edu

 

After Hours Emergency

On-Call Support:  (313) 583-6344

ITS has network/systems staff on-call 24/7.  If you need to report an emergency or major outage, contact the On-Call phone.  If no one is immediately available, leave your name and phone number and a technician will return your call within 15 minutes.  If you cannot reach the On-Call technician, contact UM-Dearborn Public Safety at (313) 593-5333.

Note: For non-emergency or desktop problems, please call and leave a message with the ITS Help Desk.  Your problem will be responded to the next business day.