Computer Support
ITS provides general support for computers in non-academic departments on campus. The academic areas – CASL, CECS, SOE, and SOM – have technical staff that who are responsible for primary computer support in their areas.
Areas supported by ITS
Technical support in academic areas
CASL
CECS
SOE
SOM
Mardigian Library
UM-Dearborn schools and departments are responsible for purchasing and maintaining their computer equipment and peripherals. New equipment is generally covered by a warranty period, and extended maintenance contracts can be purchased through the vendors.
If You Need Computer Support
The ITS Help Desk is the first point of contact for computer and software support. You can call them between 8:00 am and 5:00 pm at (313) 593-4357 or send an email to helpdesk.
ITS cannot provide full repair services for the large inventory of equipment on campus, but may perform minor repairs on computer hardware that is not under warranty. ITS does not cover the cost of replacement parts. ITS does not repair printers. We recommend BPI Information Systems (1.800.258.4343, e-mail: bpi to repair your printers.